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How Not to Respond when Charged with Discrimination on the Job
Lewis “Scooter” Libby, former Assistant to the Vice President Richard Cheney, and magazine maven Martha Stewart ended up in trouble for how they responded when charged with wrongdoing. While the stakes are generally not this high when employment managers are charged with discriminating against an individual under their supervision, the message is worth heeding: Be careful how you respond. Above all, be careful that none of your actions can be considered retaliation under the law.
Retaliation is defined under Title VII of the Civil Rights Act as discriminating against an employee or job applicant because that individual “opposed any practice” made unlawful by Title VII or made a charge, testified, assisted or participated in a Title VII proceeding or investigation. An example would be an employee complaining about graffiti that is derogatory to women. This would be “opposition” to sex discrimination. Retaliation might also occur in connection with protected activities under the DC Human Rights Act.
To underscore these provisions of the law, CUA’s EO/Affirmative Action Policy states as follows: “Acts of retaliation will result in disciplinary action regardless of the outcome of the underlying complaint.”
One problem is defining exactly what constitutes an act of retaliation. Supervisors have a better idea of just how careful they have to be since the Supreme Court’s decision at the end of the last term, in the case of Burlington Northern and Santa Fe Railway v. White. In that case, a female forklift operator, Sheila White, who was employed at the Railway’s train yard complained of sexual harassment. While the person harassing her was disciplined, within the same month that White filed her complaint, her employer reassigned her job duties, taking her out of the position of forklift operator. She filed a charge with the EEOC, and within the month, she ended up suspended. This is not an auspicious set of facts with which an employer goes to court.
The question the Supreme Court looked at involved defining retaliation under Title VII. The Court stated the legal standard as follows:
In our view, a plaintiff must show that a reasonable employee would have found the challenged action materially adverse, “which in this context means it well might have ‘dissuaded a reasonable worker from making or supporting a charge of discrimination.’ ” Rochon, 438 F. 3d, at 1219 (quoting Washington, 420 F. 3d, at 662).
The Court continued and noted that the anti-retaliation provision is not meant to insulate an employee from “those petty slights or minor annoyances that often taken place at work and that all employees experience”. Per the Court:
Context matters. The real social impact of workplace behavior often depends on a constellation of surrounding circumstances, expectations, and relationships which are not fully captured by a simple recitation of the words used or the physical acts performed.
What might be perceived as retaliation could include the following ill- advised actions:
Ø Telling the employee that you are taking their complaint personally
Ø Badmouthing the employee to others (this could also be the basis for a claim of defamation)
Ø Failing to keep up your regular flow of conversation with the employee
Ø Becoming overzealous in documenting problems with the employee
In some situations that are highly charged, or if the manager feels at a complete loss in dealing with an employee who has filed a complaint of discrimination, it may be possible to put in place a temporary supervisor who is not involved with the complaint. This can only be undertaken with advice of Human Resources or the General Counsel.
Last Revised 12-Jun-07 10:48 AM.
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